Informatica Network : 2013 : March : 6 Skip navigation

Every new section that we add in MySupport is driven by our commitment to our customer success. As this commitment continues, we are delighted to announce the launch of our all new and comprehensive Customer Enablement programs.


These are pre-packaged courses that cover technical concepts, real-time demo and creative courses that are made to equip our Enterprise and Mission Critical customers with skills, to do their jobs better.


These courses have been developed by our Customer Enablement team, comprising of Support Engineers, Product Specialists, Technical Experts and Knowledge Management team. They have been designed to be taken at your own space and at your own pace by logging into My Support portal anytime. The objective type assessment at the end of the course should help you understand the concepts better, comprehend them completely and refresh your learning.


Currently, the courses are available for various Technical Concepts and on different features of Informatica Products. Some of the courses that have been added are:


  • PowerCenter Overview
  • Partitioning in PowerCenter
  • Performance Tuning in PowerCenter
  • ILM User and Security
  • PowerExchange Architecture
  • SAP Training
  • And, technical concepts such as Data Warehousing, XML Concepts and Web Services


You can access the course from MySupport at: Support Enablement Materials


This is just a beginning! Watch out this space for more courses and enablement material.


If you have any queries about the elearning courses, mail us at




My Support Portal Team

KB Articles

  1. ERROR: "WRT_8165 TIMEOUT BASED COMMIT POINT reported in the session log file" in PowerCenter (138428)
  2. Knowledge Link: Known limitations in PowerCenter 8.6.1 (106159)
  3. Utility to retrieve the stack trace from a core file or a hanging Informatica process (pmstack 2.0) (13652)
  4. FAQ: What does the message "WRT_8165 - TIMEOUT BASED COMMIT POINT" in the session log mean? (119214)
  5. Knowledge Link: Working with PowerCenter Transformations (109229)
  6. HOW TO: Run the CSM Client (31738)
  7. HOW TO: Test an ODBC connection using SSGODBC(15339)
  8. Informatica MDM Performance Foundation Guide (146176)
  9. HOW TO: Set a PowerCenter service Custom Property (18015)
  10. HOW TO: Configure PowerCenter to connect to Microsoft SQL Server from UNIX (15373)
  11. PowerCenter High Availability Overview (20485)
  12. HOW TO: Generate a CSM file and upload it to My Support using the Informatica Administrator (Administration Console)(106522)
  13. HOW TO: Optimally set the Maximum Heap Size for a domain (141448)
  14. /infakb/howto/3/Pages/141448.aspx?docid=141448&type=external&index=1“[[CCM_10541] Failed to create client for service [DomainService] with error [[DTF_0006] Unable to establish a session within the timeout period.]]” when starting Informatica Service after installing PowerCenter 9.1(120836)
  15. Best practices using Teradata with PowerCenter (16182)
  16. HOW TO: Remove special characters in transformation in PowerCenter (139362)
  17. ERROR: "Error occurred loading library [Unable to find library ''.]Database driver event...Error occurred loading library []" when creating Repository Service with Oracle 11g client in PowerCenter 9.x (136542)
  18. HOW TO: Create an Excel data source and import the file into PowerCenter Designer(140004)
  19. HOW TO: Efficiently extract data from an XML source in PowerCenter(17880)
  20. "PMWS_33016 Web Service invoker encountered an error while invoking the Web Service: SSL certificate problem, verify that the CA cert is OK" running a PowerExchange for Web Services session(18153)


  1. Team-Based Development FAQs
  2. PowerCenter Repository Maintenance
  3. Deployment Using pmrep Commands
  4. Partitioning Oracle Data Sources
  5. Techniques for Deployment from a Versioned Repository
  6. How to Use PowerCenter Web Services to Extend the Power of Data Integration
  7. Upgrading PowerCenter 8.1.1 to Informatica 9.1.0 HotFix 3 Using the Command Line
  8. Using Groups and Roles to Manage Informatica Access Control
  9. How to Use PowerCenter with Teradata to Load or Unload Data
  10. Moving a Node to Another PowerCenter Domain


  1. Push Down Optimization in PowerCenter
  2. INFASupport Webinar recording "What's new in IDQ V9.5.x"
  3. Getting started on Data profiling
  4. How to automate the repository and domain back up process for disaster recovery in PowerCenter
  5. How to Integrate PowerCenter with B2B Data Transformation
  6. Using LDAP Authentication in an Informatica Domain
  7. Migrating from Informatica Data Quality 8.6.2 to Informatica 9.0.1
  8. Create and Preview a Flat File Data Object in Informatica Developer 9.5.1
  9. System Performance analysis using 'nmon' on AIX and Linux
  10. How to setup Salesforce Outbound Message in Informatica Cloud

Filter Blog

By date: By tag: