Informatica Network : 2013 : February : 18 Skip navigation

Ever wish you could get Informatica Support and services optimized for your tablet or mobile phones?

 

Yes, you can now stay ahead of the curve with our comprehensive Support Mobile app …. perfectly optimized just for your Apple or Android platforms!

 

This App provides our customers an additional way to access Informatica Support for easy SR Management, quick access to some of our training materials including Support Videos, Webinars, effective CR management and real-time notifications, alerts etc.

 

Some of the salient features of this app are:

 

  • Prompt notifications on Service Request that waiting for your inputs.
  • Quick Project Dashboard to depict cases waiting on Informatica.
  • Easy drill-down to Service Request Activities.
  • Personalized view of service requests you own.
  • Quick Reply option on an activity.
  • Real-time updates on Informatica support tweets.
  • New product and hotfix announcements.
  • Instant Option for calling Informatica Support.
  • Watch Support Videos and Support Webinars.
  • Track Changes requests.
  • Recent Recommendations personalized for your environment.

 

What's New in the latest versions:

 

Changes in v1.5

 

  • Watch Support Videos and Support Webinars
  • Track Changes requests
  • Recent Recommendations personalized for your environment
  • Usability improvements

 

Changes in v1.0.1

 

  • Minor Bug Fixes
  • Usability Improvements

 

You can download this App from the following links:

 

store-apple.gif android-google-play-badge.jpg

 

For feedback and issues regarding the App, write to supportmobilehelp@informatica.com.

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