Informatica Network : 2013 : February Skip navigation

Ever wish you could get Informatica Support and services optimized for your tablet or mobile phones?


Yes, you can now stay ahead of the curve with our comprehensive Support Mobile app …. perfectly optimized just for your Apple or Android platforms!


This App provides our customers an additional way to access Informatica Support for easy SR Management, quick access to some of our training materials including Support Videos, Webinars, effective CR management and real-time notifications, alerts etc.


Some of the salient features of this app are:


  • Prompt notifications on Service Request that waiting for your inputs.
  • Quick Project Dashboard to depict cases waiting on Informatica.
  • Easy drill-down to Service Request Activities.
  • Personalized view of service requests you own.
  • Quick Reply option on an activity.
  • Real-time updates on Informatica support tweets.
  • New product and hotfix announcements.
  • Instant Option for calling Informatica Support.
  • Watch Support Videos and Support Webinars.
  • Track Changes requests.
  • Recent Recommendations personalized for your environment.


What's New in the latest versions:


Changes in v1.5


  • Watch Support Videos and Support Webinars
  • Track Changes requests
  • Recent Recommendations personalized for your environment
  • Usability improvements


Changes in v1.0.1


  • Minor Bug Fixes
  • Usability Improvements


You can download this App from the following links:


store-apple.gif android-google-play-badge.jpg


For feedback and issues regarding the App, write to

Thank you all for attending the INFASupport Webinar, the first of the Informatica Support Webinar series that was hosted on 02/07/2013 .The webinar on "Whats new in Informatica Data Quality 9.5.x" was brought to you by Informatica Global Customer Support.


The Agenda for the Topic included:


  • Profiling enhancements
  • Data Domain Discovery
  • Enterprise Discovery
  • Entity Discovery
  • Human Task/Workflow/IDD
  • Transformation Enhancements
  • Content Sets
  • Q & A



About the Speaker


Robert Whelan is a Data Quality Product Specialist with Informatica Global Customer Support. He has been working with Data Quality in Informatica for 5 years and is the go to person for any IDQ related questions.



The recording can be viewed at


This Webinar series is a monthly initiative from the Informatica Support, where Subject matter experts will be presenting on different products from a support perspective.


You can log on to our Support portal  or follow us on twitter at for more details about the next topics lined up for the coming months.

KB Articles



  1. ERROR: "WRT_8165 TIMEOUT BASED COMMIT POINT reported in the session log file" in PowerCenter (138428)
  2. HOW TO: Run the CSM Client (31738)
  3. Knowledge Link: Known limitations in PowerCenter 8.6.1(106159)
  4. HOW TO: Optimally set the Maximum Heap Size for a domain (141448)
  5. Knowledge Link: Working with PowerCenter Transformations (109229)
  6. FAQ: What does the message "WRT_8165 - TIMEOUT BASED COMMIT POINT" in the session log mean? (119214)
  7. HOW TO: Set a PowerCenter service Custom Property (18015)
  8. HOW TO: Generate a CSM file and upload it to My Support using the Informatica Administrator (Administration Console) (106522)
  9. “[[CCM_10541] Failed to create client for service [DomainService] with error [[DTF_0006] Unable to establish a session within the timeout period.]]” when starting Informatica Service after installing PowerCenter 9.1 (120836)
  10. Session fails to start and no session logs are generated in PowerCenter 9.1.0 (140680)
  11. PowerCenter High Availability Overview (20485)
  12. "[DOM_10079] Cannot start service [my_metadata_manager_service] on any node specified for the service. Check the service log and resolve any error listed for the service" when Metadata Manager is unable to start on Informatica 9.1.x (136201)
  13. Utility to retrieve the stack trace from a core file or a hanging Informatica process (pmstack 2.0) (13652)
  14. HOW TO: Configure DataDirect ODBC on UNIX with PowerCenter (14684)
  15. Best practices using Teradata with PowerCenter (16182)
  16. "TT_11185 : No more lookup cache to build by additional concurrent pipeline in the current concurrent source set." when PowerCenter session hangs (23140)
  17. HOW TO: Test an ODBC connection using SSGODBC  (15339)
  18. Best Practices for deploying PowerCenter Enterprise Grid/HA on VMware ESX/ESXi (144243)
  19. HOW TO: Migrate PowerCenter repository and domain to a new database (108709)
  20. HOW TO: Efficiently extract data from an XML source in PowerCenter (17880)






  1. Running a Workflow on a PowerCenter Grid
  2. PowerCenter Repository Maintenance
  3. Upgrading PowerCenter 8.1.1 to Informatica 9.1.0 HotFix 3 Using the Command Line
  4. How to Use PowerCenter with Teradata to Load or Unload Data
  5. Using Parameters for General Session Properties
  6. Informatica Fast Clone FAQs
  7. Deployment Using pmrep Commands
  8. Using Groups and Roles to Manage Iformatica Access Control
  9. Calling a Web Service from a Web Service Consumer Transformation in Informatica Developer
  10. How to Use PowerCenter Web Services to Extend the Power of Data Integration





  1. Push Down Optimization in PowerCenter
  2. Getting started on Data profiling
  3. Create and Preview a Flat File Data Object in Informatica Developer 9.5.1
  4. How to create PowerCenter Web Services hosted by Web Services Hub
  5. How to automate the repository and domain back up process for disaster recovery in PowerCenter
  6. Data Integration using ABAP in PowerExchange for SAP Netweaver
  7. Using LDAP Authentication in an Informatica Domain
  8. JMSConnect Test Tool
  9. Troubleshooting using the ldd command
  10. PowerCenter - Web Service Consumer Transformation

Filter Blog

By date: By tag: