JIRA Connector Guide > Data Synchronization Tasks with JIRA Connector > Troubleshooting a Data Synchronization Task

Troubleshooting a Data Synchronization Task

If you configure a Data Synchronization task that is not valid, a NULL error message appears. The null error message files are saved in specific location.
For example, <Secure Agent installation directory>\apps\Data_Integration_Server\<latest version of connector>\ICS\main\tomcat\log
The log and exception details of a failed Data Synchronization task are captured under the Session Log. You require special permission privileges to run the application in debug mode.